Return & Refund Policy – Easy Stationery Returns at Love To Scribble

At Love To Scribble, we strive to ensure you love every purchase.  If you're not satisfied, we're here to help!  Below are the details of our return and refund process.

Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.  After 30 days, we will accept returns but only as a store credit in a form of E-Gift Card.
• Items must be in their original condition: unused, unaltered, and in their original packaging.
• Personalized or custom-made items are non-refundable, except in cases of defects or damage.

How to Initiate a Return

1. Contact Us: Email us at hello@lovetoscribble.com with your order number and the reason for your return.
2. Approval: Once your return request is approved, we’ll provide a return authorization and email you a prepaid return shipping label.
3. Shipping the Item: Use the provided return label to send the item back to us.

Refund Process

• Once we receive and inspect your return, we’ll notify you of the approval through email within 24 hours after we receive the item. 
• Approved refunds will be issued to the original payment method within 7-10 business days of processing.

Exchanges

• We offer exchanges after the original item has been returned to us.
• To initiate an exchange, please follow the return process and indicate that you wish to exchange the item.
• Once the returned item has been received and inspected, we will process your exchange and ship the new item to you.

Damaged or Defective Items

• If your item arrives damaged or defective, contact us at hello@lovetoscribble.com within 7 days of delivery.
• Please provide your order number and photos of the issue.  We will arrange a replacement or refund, including shipping costs.

Non-Returnable Items

• Personalized or custom-made items
• Gift cards
• Clearance items (marked as final sale)

Contact Us

For questions about returns or refunds, email us at hello@lovetoscribble.com.

We're happy to assist you.